Refund & Return Policy – Ryekew®

1. Overview

At Ryekew®, customer satisfaction is a top priority. We want you to be happy with your purchase. If you are not fully satisfied with your order, you may request a refund or return under the terms below.

This policy applies to all products purchased directly through our official website: https://ryekew.com/

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2. Eligibility for Returns

To be eligible for a refund or return:

You must request the return within 30 days of the date you received your product.

The item must be unused, undamaged, and in the same condition as when you received it.

The product must be returned in its original packaging, including all accessories, manuals, and labels.

You must provide proof of purchase (order number or receipt).

3. Non-Returnable Items

Certain items cannot be returned unless they are defective or damaged. These include:

Products that have been used, altered, or show signs of wear.

Items missing original packaging or accessories.

Products damaged due to misuse, neglect, or improper handling.

4. How to Initiate a Return or Refund

Contact our Customer Support Team within 30 days of delivery.

Email: ryekewrustremover@gmail.com

Include your order number, photos (if the item is damaged), and reason for return.

Our team will review your request and send you instructions for returning the product.

Return the item using a trackable shipping method.

Note: Do not send items back without authorization — unauthorized returns may not be accepted.

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a verified defect, damage in transit, or our error.

We recommend using a shipping method with tracking to ensure safe delivery.